Returns & Exchanges
We stand behind our gear and want to ensure you are completely satisfied with your purchase. If your Outdoor Research apparel or equipment doesn't perform to your expectations, you can return it within 60 days of purchase for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided at the end of the return process to ensure tracked delivery.
Pack Your Gear
Place the items in their original packaging with all tags attached, and securely seal the box with the new shipping label visible.
Drop Off and Track
Hand your package to the designated carrier and keep your receipt; we will process your refund within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing